Voice.co is a cloud based call center software devised to deliver exceptional customer service to your customers through calls and text messages
Voice.co is an inclusive call center solution built for businesses of all sizes. Voice.co offers a cloud-based software that helps businesses to deliver exceptional customer service. The primary aim of Voice.co is to improve the customer experience, track the interactions, and measure the performance of agents.
Voice.co flares up your teams with an interactive and real-time monitoring software that not only manages the calls but also the text messages. It is equipped with advanced workflow management tools to automate your help desk.
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Interactive Voice Response
Simplified call flows with minimum waiting time
Leave no call unanswered with 24X7 voicemails
Advanced messaging dashboard for text messages
Reports & Dashboards
Measure, compare and track the agent performance
Transfer incoming calls to the right agents automatically
Empower managers to monitor the call in queue